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Privacy Policy

Last Updated: March 3, 2026

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Arbor Place ROI LP (“we,” “us,” or “our”) recognizes the importance of protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, and share information through our website and during our offline interactions with you at our property.

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1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This includes:

  • Contact Information: Name, email address, telephone number, and postal address.

  • Application & Residency Data: Social Security number, driver’s license or passport number, date of birth, and employment history (collected via our secure application and leasing process).

  • Financial Information: Bank account details, credit history, and rent payment records.

  • Technical Data: IP address, browser type, and browsing activity on our website collected via cookies and similar technologies.

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2. How We Use Your Information

We process your data to fulfill our legitimate business interests and legal obligations, including:

  • Leasing Operations: Processing rental applications, verifying identity, and performing credit/background checks.

  • Communication: Responding to inquiries about availability, scheduling tours, and sending resident notifications.

  • Marketing: Providing you with information about our community and services that may interest you.

  • Website Improvement: Analyzing website traffic and user behavior via tools like Google Analytics to improve our digital experience.

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3. Sharing of Information

We do not sell your personal information to third parties. We may share your data with:

  • Service Providers: Trusted partners who assist in our operations, such as property management software providers, background check agencies, and payment processors.

  • Legal Requirements: Law enforcement or regulatory bodies when required by law or to protect the safety and security of our residents and property.

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4. Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies help us understand how you interact with our site and allow us to remember your preferences. You can adjust your browser settings to refuse cookies, though some parts of the website may not function correctly as a result.

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5. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any site you visit.

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6. Security and Retention

We implement industry-standard security measures to protect your data from unauthorized access. We retain your personal information only for as long as necessary to provide services to you, comply with legal obligations, or resolve disputes.

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7. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • The right to access the personal data we hold about you.

  • The right to request the correction of inaccurate data.

  • The right to request the deletion of your data, subject to legal retention requirements.

  • The right to opt-out of marketing communications.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect the most recent changes.

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9. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

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Arbor Place ROI LP

5800 Barnes Rd, Jacksonville, FL 32216

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